Refund Policy

Sculpo Refund Policy

Effective date: July 12, 2026. We want buying from Sculpo to feel simple and low-risk. If you are not happy with a Sculpo Program or program bundle, or you simply want your money back, contact us within 30 days of payment and we will refund you. No questions asked.

  1. Our 30-Day Promise

    • You have 30 days from the date of payment to request a refund.
    • If your request is within that 30-day window, we refund the full amount you paid.
    • You do not need to explain why. You do not need to prove anything. You do not need to fill out a special form.
    • If you are not satisfied, changed your mind, bought the wrong Program, or simply want your money back, that is enough.

  2. How To Request A Refund

    • Email us at hello@sculpo.com or use our contact form.
    • Tell us you would like a refund.
    • If possible, include the email address you used at checkout so we can find your Stripe payment quickly.
    • You can keep the message short. Something like "I would like a refund" is completely fine.

  3. What Happens Next

    • We look up your purchase and process the refund through Stripe.
    • The refund goes back to the same payment method you used for the original purchase.
    • We refund the full purchase amount for eligible requests made within 30 days of payment.
    • We do not charge a refund fee.

  4. How Long Refunds Take

    • Once we process the refund in Stripe, it normally takes about 3 to 5 business days to appear on your original payment method.
    • Sometimes banks or card providers take a little longer.
    • That timing is controlled by Stripe, your bank, or your card provider, not by Sculpo.
    • If the refund does not appear after a reasonable time, contact us and we will help you check the status.

  5. Digital Program Purchases

    • This policy applies to one-time purchases of Sculpo Programs and program bundles.
    • You can request a refund even if you have already opened, accessed, or used the Program.
    • When we refund a purchase, access to the refunded Program or bundle will be removed.
    • After a refund, your license to use the refunded Program and its content ends. You must stop using it and must not share, copy, upload, distribute, or resell its content or access method.

  6. Access Or Email Problems

    • After successful payment, you will receive a purchase confirmation email. Your separate Program access email will normally arrive within one hour of payment.
    • If the access email has not arrived within one hour, check your spam, promotions, and junk folders first.
    • If the access method does not work, the wrong email was used, or anything feels broken, contact us at hello@sculpo.com or through the contact form.
    • If you still want the Program, we will help you get access.
    • If you prefer a refund instead, just say so and we will process it under the 30-day refund policy.

  7. Chargebacks

    • Please contact us before opening a chargeback or bank dispute.
    • Since we offer a 30-day, no-questions-asked refund, emailing us is usually much faster and easier.
    • If a chargeback is opened, we may respond with order records, refund policy details, access-delivery records, and communication history related to the purchase.

  8. After 30 Days

    • The standard refund window is 30 days from payment.
    • After 30 days, refunds are not guaranteed.
    • You can still contact us if there is a technical issue, duplicate payment, or unusual situation, and we will review it fairly.

  9. Contact

    For refunds, Program access problems, or questions about this policy, contact us here:

    Company:
    General Web Solutions LLC